Your Right to Data Deletion
JUST Packers & Movers respects your privacy and your right to control your personal data. Under applicable data protection laws, you have the right to request deletion of your account and all associated personal data.
Data We May Hold About You
Personal Information Categories:
👤 Account Profile (Name, Email, Phone)
📍 Address Information (Pickup & Delivery)
📦 Booking Details & History
💰 Payment Information
📧 Email Communications
🔐 Authentication Tokens & Sessions
📱 Device Information
📊 Usage Analytics & Logs
Data Deletion Process
Submit Request
Fill out the deletion request form below with your account information and submit it.
Identity Verification
We'll verify your identity using the email address associated with your account within 24 hours.
Processing
Your deletion request will be processed within 30 days as per legal requirements.
Confirmation
You'll receive an email confirmation once your data has been completely deleted.
- Deletion is permanent and cannot be reversed
- You will lose access to your account and booking history
- Some data may be retained for legal or operational purposes as allowed by law
- Backup copies may take additional time to be deleted (up to 90 days)
Submit Your Deletion Request
Frequently Asked Questions
Q: How long does data deletion take?
A: We process deletion requests within 30 days of receiving a verified request. Email confirmation backup copies may take up to 90 days to be fully removed from our systems.
Q: What happens to my booking history?
A: Your complete booking history, including all details and documents, will be permanently deleted. You won't be able to access this information after deletion.
Q: Can I reactivate my account after deletion?
A: No, account deletion is permanent. If you wish to use our services again, you'll need to create a new account.
Q: Will my email be used again?
A: After deletion, your email address will be removed from our system and can be used to register a new account if needed.
Q: Why might some data be retained?
A: Some data may be retained for legal compliance, tax purposes, or fraud prevention as allowed by applicable data protection laws.
Q: Can I request partial deletion?
A: The deletion request form is for complete account and data deletion. For partial data requests, please contact support@justpackersmovers.com